I ordered my e.l.f. makeup on May 14th, later to discover several horror stories online about poor professional ethics, no customer service, incomplete orders, etc. etc.
So 3.5 weeks later I finally received my order yesterday. It was not complete - but I was only charged for the items sent. And I was only charged on the day my package arrived. (Space was previously held in my account but money was never taken out.)
So here's the rundown. *Asterisks* indicate items my sister ordered, italics indicate items I did not receive.
Eyeshadow (Cremes then Powders)
7105 - Berry Mix Qty: 1 $1.00
7106 - Black Licorice Qty: 1 $1.00
2503 - Ivory Qty: 1 $1.00
2506 - Golden Glow Qty: 1 $1.00
2504 - Sage Qty: 1 $1.00
*2505 - Mocha Qty: 1 $1.00
*2501 - Wisteria Qty: 1 $1.00
Mineral Powders (Blushes then Concealer)
6307 - Bliss (soft blushed pink) Qty: 1 $5.00
*6306 - Coral (peachy coral) Qty: 1 $5.00
6602 - Large-Sheer Qty: 1 $8.00
*6202 - Light Concealer (for light skin Qty: 1 $5.00
and golden undertones)
1809 - Defining Eye Brush Qty: 1 $1.00
*1804 - Total Face Brush Qty: 1 $1.00
2567 - Compact Qty: 1 $1.00
*2567 - Compact Qty: 1 $1.00
Eye Widening Pencil
1712 - White Qty: 1 $1.00
2907 - Ruby Kiss Qty: 1 $1.00
2605 - Earth Rose Qty: 1 $1.00
1203 - Persimmon Qty: 1 $1.00
*2608 - Guava Qty: 1 $1.00
*2606 - Nude Blush Qty: 1 $1.00
Eyeliner (Liquid then Pencils)
4207 - plum Qty: 1 $1.00
1006 - Gilded Qty: 1 $1.00
*1004 - Midnight Qty: 1 $1.00
2401 - Sun Kissed Qty: 1 $1.00
(We didn't get these but I don't even remember what they were. No loss!)
3103 - Lilac Petal Qty: 1 $1.00
1401 - Noire Qty: 1 $1.00
5101 - Peony Petal Bath Gel Qty: 1 $4.00
Instead of $40, my account was charged $34.
I also didn't receive one of my free gifts. I was supposed to get one because of a promotional code I used, and I was supposed to get one for submitting my friends' email addresses (I am shameless) for their mailing list. The gift which I did receive was two small lip glosses with an attachment so that you can use them as a phone charm or attach them to your keychain. Upon testing, I found them to be a little sticky, but long-lasting. The sheer color was pale and sparkley, and the pink added a touch of color. Together they looked quite nice. But I have no need of lipgloss charms much less more lipstick/gloss whatsoever (I am cut.off.), so I passed them on to my little sister.
I will begin reviewing the products this week! So stay tuned.
Overall, as far as ordering/shipping/delivery -- for the price, I would probably consider doing it again. But it will all depend on how the products perform.
PS - the "Eye Defining Brush" is not slim and sleek as I was hoping - I suppose I was expecting from the profile picture that it would be an eyeliner brush (it's diagonal cut), when in fact it is just to apply shadow. Bummer- but we still need to see how it tests.